About Us
Welcome to the Lair of Luxury — LUX LAIR
Your ultimate destination for luxury goods at unbeatable prices.
At LUX LAIR, we pride ourselves on offering an unparalleled selection of designer handbags, clothing, shoes, and accessories from the world's most coveted brands. Founded in 2015 by leadership with over a decade of industry experience, LUX LAIR is inspired by the savvy fashion-forward shopper who seeks value without compromising on style or quality.
Who We Are: LUX LAIR is a premier luxury goods outlet, offering exceptional value on high-end items for both men and women. Our curated collection includes past-season, closeout, and overstock goods, all sourced through exclusive relationships with brands, authorized dealers, and trusted independent vendors.
Our Promise: Every item we sell is guaranteed to be 100% authentic. Our commitment to authenticity and quality ensures that you can shop with confidence, knowing you are getting the best value on genuine luxury products.
Why Choose Us:
- Exceptional Value: By leveraging our unique supplier relationships, we secure premium products at a fraction of their original price and pass these savings directly to you.
- Diverse Selection: Our ever-changing inventory means there's always something new to discover in the Lair of Luxury.
- Customer-Centric Approach: We prioritize your satisfaction, offering a seamless shopping experience from browsing to delivery.
LUX LAIR is a proud member of the Better Business Bureau with an A+ Rating, the highest rating given to businesses, and has maintained this rating since 2015. We welcome you to verify our status by clicking on the logo below, visiting bbb.org or by calling 1-800-646-6222.
All of our merchandise is guaranteed 100% authentic and our new items come complete with their accompanying authenticity cards, tags, dust covers, etc. We offer a lifetime money-back guarantee on the authenticity of all our merchandise and a one-year limited warranty on all of our bags and wallets.
We are proud to be the only multi-brand designer retailer to offer a one-year limited warranty on all our new bags and wallets.
If you are not completely satisfied with your purchase—for any reason—simply return the unused item to us in its original condition using our free return label*, within 30 days of receipt, for a full refund or an exchange...it's that simple. We offer a no-hassle return policy.
*free return label applies to US orders only.
400 South 4th Street
Suite 401M-115
Minneapolis, MN 55415
United States
Phone: 1-800-701-2841 (toll-free)
Fax: 1-800-701-2841
E-mail: service@luxlair.com
Lastly, our friendly and knowledgeable customer service team is available to assist you via phone, email and live chat. We encourage you to contact us with any questions, comments, or concerns that you may have.
Happy hunting!